Clinical Laboratory

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Fundamental Problems

  • Product flow impeded by batching and storage
  • Non productive inventory
  • Visual noise & lack of tool organization
  • Multiple inspection steps
  • Poor layout required excess walking
  • Excessive TAT and headcount

Solutions

  • Workcell layout for 80% of volume in automated core
  • Operators cross trained to operate multiple instruments
  • Standard work for each test
  • Single piece first in/first out processing
  • Pull inventory management
  • Supplies at point of use in sequence of use
Clinical Laboratory Phlebotomy Trays Before LEAN Clinical Laboratory Phlebotomy Trays After LEAN
Metric Base After Improvement
Testing accuracy 3.4 Sigma 5.2 Sigma 86 DPMO
Cycle Time Average Test (min)* 62 35 44%
Potassium * 62 34 45%
Hemoglobin * 53 22 58%
Protime * 51 33 35%
Productivity Improvement 14%
Production Capability** 75%

*Cycle Time measured from collection to verification
**Ability to increase testing volumes without adding FTEs

Base Operator Analysis

Before

Base Operator Analysis Before LEAN

After

Base Operator Analysis After LEAN

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