Ambulatory Care

Available in PDF

Fundamental Problems

  • Patient assessment interrupted for diagnostic testing
  • RN assessment 45 minutes
  • Excessive walking for RN during patient prep

Solutions

  • Incorporated LEAN flow principles
  • RN assessment complete in 25 minutes
  • Family separation time decreased
  • Standardize rooms with supplies at bedside
  • Standard equipment placement
  • Assessments done in parallel
Ambulatory Care Station Before LEAN Ambulatory Care Station After LEAN
Metric Base After Improvement
RN assesment time/patient 45 25 44%
RN walking distance/patient 260 27 90%
Patient prep to surgery 55 10 82%

Ambulatory Nurse Walk Pattern

Before

Ambulatory Nurse Walk Pattern Before LEAN

After

Ambulatory Nurse Walk Pattern After LEAN

LEAN Learning Center

Read improvement stories as told by the staff working in the field to improve process and service excellence.

Improvement Stories »
Articles of Interest »

Learn from Proven Experience

AveraOpEx has the hands-on experience you need to improve your service and processes. We provide real solutions developed in an existing hospital environment to help you reduce cost, decrease waiting time and increase staff efficiency.

Executive Summary
Seminars
Request for Information